Sharkroll is an online casino that has been making waves in the UK market since its inception. This review aims to provide a comprehensive overview of what this brand has to offer, covering various aspects such as registration process, account features, bonuses, payments and withdrawals, game categories, software providers, mobile version, security and license, customer support, user experience, performance, and more.
Brand Sharkroll casino Overview
Sharkroll is owned by Sharkroll Limited, a company registered in Gibraltar. The casino operates under a valid UK Gambling Commission (UKGC) license, ensuring that it meets the stringent regulations set forth by the governing body. This license guarantees players’ safety and security while playing at the site.
The brand has been actively promoting itself through targeted marketing campaigns, resulting in a relatively high profile among UK-based online casino enthusiasts. The website’s design is modern and visually appealing, with easy-to-navigate menus and clear descriptions of various sections.
Registration Process
Joining Sharkroll involves a straightforward process that requires players to provide basic information such as name, date of birth, address, phone number, email, and password. A unique promotion code can be entered during registration for exclusive welcome bonuses (more on this later).
To verify an account, users must upload identification documents (ID or passport) and proof of residence (utility bill or bank statement), which are then reviewed by the casino’s team.
Account Features
Once verified, registered players have access to a fully functional personal dashboard where they can manage their account settings. This includes changing password, security questions, communication preferences, deposit limits, self-exclusion options, and detailed transaction history.
Sharkroll provides three unique user levels: New Player (default), VIP Silver (reached through 5x deposits within an hour), and the top-tier VIP Platinum (achieved by generating turnover of at least £2,000 in a month). The latter offers bespoke rewards tailored to individual preferences.
Bonuses
First-time depositors are eligible for either one of two promotions: "Roll with Me" – 50% match-up bonus up to £100 plus 20 free spins on popular slots; or "Gold Rush", an alluring offer consisting of a 100% match bonus, reaching the maximum of £150.
Following initial registration, active users gain access to more complex bonuses. Daily offers change frequently and appear at specific times to coincide with new game releases or holidays. Some recent examples include ‘Roll Your Fortune’ (£5 cashback), "Fancy Free Spins" (25 extra spins without a deposit requirement), and "Bonus Bingo Mania", involving exclusive bingo games.
Payments and Withdrawals
The casino boasts an impressive array of payment systems, from traditional methods such as Visa and Mastercard to newer e-wallet services. Currently supported gateways include:
- Credit/debit cards: Maestro, VISA (excluding UKGI restricted countries)
- EWallets: Neteller, Skrill, Trustly
- Prepaid vouchers: PayByPhone and Siru Mobile
These methods enable quick deposits from £10, often processed instantly. For security reasons, users might be requested to provide identification when depositing large sums (£5K) or at certain periods of gameplay.
Withdrawals take between 2–3 business days, depending on the payment method chosen, with most customers opting for e-wallets due to faster payout processing times (24-48 hours).
Game Categories
Sharkroll partners with multiple leading software providers, including NetEnt, Microgaming, and Pragmatic Play, ensuring players have access to hundreds of games across various categories. These include:
- Slots
- Table Games (Roulette, Blackjack)
- Jackpot Slots
- Live Casino
Popular slot machine titles offered at Sharkroll include Gonzo’s Quest, Starburst, Immortal Romance.
Software Providers
To enhance game variety and increase player satisfaction, the casino collaborates with over a dozen prominent gaming companies. Partner studios provide regular updates, introducing new releases and refreshing classic themes:
- NetEnt
- Microgaming
- Pragmatic Play
- Yggdrasil Gaming
- Thunderkick
Mobile Version
Sharkroll has been optimized to ensure seamless performance across both Android and iOS devices, offering users an effortless experience. Mobile users can access almost every section of the site without having to download any dedicated app.
In mobile mode, key features remain unchanged: registration process remains identical; bonuses are transferable between device platforms; even a VIP program rewards points do not reset with changes in user device or location. However, there might be some exceptions concerning gaming titles availability on smaller screens due to compatibility reasons.
Security and License
One of the most significant selling points for Sharkroll is its commitment to player security. Their encryption system uses the latest SSL technology (HTTPS) while also utilizing two-step verification login authentication.
Since UKGC’s licensing regime stipulates protection from identity theft, money laundering, etc., users can rest assured that personal info and transaction records are properly secured at all times.
Customer Support
Sharkroll offers multilingual assistance via live chat support available Monday to Friday between 10 am and 8 pm BST (London Time). Email support remains operational throughout the day but tends not require immediate responses.
Their dedicated team prioritizes addressing customer inquiries promptly while providing clear solutions or transfers questions when needed. Phone numbers for various regions aren’t made readily available due to regulations.
User Experience
Upon entering the Sharkroll website, users immediately notice a well-organized navigation system that guides visitors towards the relevant section of their choice:
- New Users receive personalized recommendations upon logging in based on past gaming activity
- Advanced filtering systems categorize games according to theme (e.g. ancient civilizations, mythology)
- Multi-language interface allows support for over 30 languages
Customer Support can be easily accessed through a help icon or located at the bottom of every webpage.
Performance
The site enjoys stable uptime with very occasional downtime occurring only when technical updates are applied outside peak hours. Sharkroll also provides detailed breakdowns of performance data within user stats and account management sections.
In conclusion, based on this comprehensive review of Sharkroll, we have ascertained that the brand meets industry standards in providing an excellent gaming experience for its target audience – especially UK-based players seeking diverse entertainment options.
Recommendation
Due to extensive partnerships with multiple software developers offering hundreds of unique content titles; engaging promotions (up to £1.5K Bonus); availability on all current browser types and platforms along with their commitment towards safety & player protection, we feel confident that it stands out among other UK facing online gaming destinations.
Final words:
While operating since 2012 under its latest license granted by the United Kingdom Gambling Commission, Sharkroll casino remains a popular choice within regional gamers due to continually expanding range of services.
We conclude our evaluation with high praise towards all components analyzed across user interaction from sign-up process right down through withdrawal processing performance thus establishing it among top-tier entertainment centers available today online.
Sources:
- Online review sites (multiple)
- UKGC compliance reviews
- Sharkroll official website